Open a Dispute

Something wrong with your order? Send us the details below and attach photos or a video of the item. Our support team reviews every dispute and replies within 1–2 business days.

Dispute details

    Attach photos (optional – JPG, PNG, GIF or WEBP, max 3 MB each)

    What should I include?

    Your order number, a clear description of the issue, and photos of the item, print and packaging. Complete information helps us resolve your case faster.

    Need help?

    Prefer email? Write to support@mecurino.com with your order number, or visit our Contact page.